Terms and Conditions

Terms & Conditions

Welcome to Creativos Coffee Co.

By browsing our website or making a purchase, you agree to the following terms. Don’t worry — we’ll keep it human.

1. Who We Are

We’re a small but mighty creative coffee brand based in Puerto Rico. Our store is powered by Shopify, and our products are fulfilled by trusted third-party partners who know what they’re doing (and drink coffee while doing it).

2. Ordering & Fulfillment

When you place an order, it goes straight to the wizards behind the curtain — our dropshipping partners.

  • Coffee is roasted fresh and shipped by a trusted supplier.

  • Merch is custom-made and shipped separately.

    Because of this, items may arrive in different packages and at different times. No stress, it’s normal.

3. Payments

All prices are listed in USD. We accept major credit cards and secure digital payments.

We don’t store your payment info — your secrets (and card data) are safe.

4. Shipping

We ship across the U.S. and Puerto Rico. Shipping times vary depending on location and product type.

Visit our [Shipping Policy] for the full scoop.

(Yes, there’s a joke in there somewhere.)

5. Returns & Refunds

We get it — sometimes things go sideways.

  • Coffee is not returnable unless it arrived damaged or incorrect.

  • Merch can be returned within 14 days if unused and in original condition.

    Full details? Check our [Return & Refund Policy].

6. Intellectual Property

All content on this site — photos, logos, copy, vibe — belongs to us.

Please don’t use it without asking. We’re cool, but not that cool.

7. Liability

We’re not responsible for delays due to shipping carriers, weather, or your neighbor stealing your package.

Our maximum liability is the amount you paid for the product. That’s just how the law works.

8. Contact

Got questions? Feedback? A coffee pun we need to hear?

📬 Email us at: info.creativoscc@gmail.com

We usually reply within 1–2 business days (faster if we’re overcaffeinated).

Thanks for being part of our community. Sip responsibly. Create relentlessly.